Upon collection: if you have not accepted the cancellation of the deductible (Read about “Rental car: the reservation and the contract” ) , carefully inspect the exterior of the rental car, to check for any damage to the bodywork and windows and, if necessary, have them reported on the contract; also check the existence of the spare wheel and the on-board tools, both to avoid disputes upon return and above all to avoid getting into trouble. Before leaving, if you have no experience with the specific model, take a few minutes to familiarize yourself with the main controls and signals on the instrument panel; check that the fuel gauge shows full and make sure you have the emergency number on hand. After this quick check, you are ready to hit the road.
During use:the rental car is insured against theft and also against collision damage, but if you park and walk around with the keys in the dashboard, or have the vehicle driven by an unregistered third party and hit a railing due to negligence or inexperience, the insurance company could claim against you. Therefore, use normal diligence if you use the vehicle for distances and appreciable time, checking the level of liquids and tire pressure. If you have an accident, which does not block the vehicle, fill in the amicable assessment form (the CID) carefully, to deliver it upon return; if the accident blocks the vehicle, call the emergency number for the recovery of the vehicle and its replacement to complete the rental period. If there are injuries or other injuries (yours or others),smartphone to photograph the scene, the damage and the road context.